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What You Agree To When You Use mosatoto

These terms set out the rules that apply to your account, your transactions via DANA, OVO, or GoPay, and how we manage access where local law permits. Read through them before you start — they apply from the moment your account is active.

Applies to all account holdersCovers DANA, OVO, GoPay transactionsJurisdiction-dependent accessUpdated terms take effect on noticeIndonesia-region eligibility applies

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How These Terms Cover Your Account and Payments

mosatoto Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening and using your mosatoto account, you confirm you have read and accepted these terms in full. Access to our platform and any transactions — whether you deposit through DANA, complete a transfer via OVO, or route funds through GoPay — are all governed by

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these conditions. We may revise these terms from time to time. When we do, we post the updated version here and notify you through your registered account. Continued use of your account after a revision notice counts as acceptance of the new terms. These terms do
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not override applicable local law; where Indonesian law or regional regulation sets a stricter rule, that rule applies. If any single clause in these terms is found unenforceable, the remaining clauses stay in effect. Account holders in Depok and across Indonesia access our platform subject to
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these same conditions. Eligibility for account registration and specific features depends on whether use is permitted under local law in your region. If you have questions about any clause, our support team is reachable before you accept — contact us through your account dashboard.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE POLICY

Account Security, Data and Your Rights Under These Terms

These terms also define how we protect your account and what rights you hold as a member. We apply security measures to every login session and require identity verification before processing withdrawals — this step protects you as much as it protects the platform. Your account data is held in line with applicable data-handling obligations; you can request a summary of what we hold by contacting support. Cookies on mosatoto track session state and account preferences only — not third-party advertising. If you want to close your account or update your registered details, both actions are handled through the account settings page or via the support team.

Data Retention

We retain account records for as long as your account is active and for the period required under applicable local regulation after closure.

Cookie Use

Cookies on mosatoto manage session continuity and account preferences. They are not used to serve third-party advertising or share data outside the platform.

Account Security

Every login is verified by session token. Withdrawals require identity confirmation before funds are released to your DANA, OVO, or GoPay wallet.

Right to Request

You can request a copy of your stored account data or ask for corrections at any time by contacting support through your dashboard or the in-app message centre.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If a specific clause is unclear or you want to ask whether a particular action falls within these terms, our support team handles account and policy questions directly. You can reach us through live chat from your account dashboard, by email through the contact form, or through our in-app message centre on Android and iOS. We aim to respond to terms-related queries within one business day.

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Live Chat

Access live chat from your account dashboard. Suitable for quick questions about specific clauses, account-level rules, or payment term clarifications.

Email Support

Use the contact form for detailed queries. Attach any transaction reference or account note relevant to your terms question for a faster resolution.

In-App Messages

Open the message centre inside the mosatoto app on Android or iOS to send a terms query directly tied to your account session and history.

Common Questions About mosatoto Terms and Conditions

These are the questions we get most often about how the terms apply, what changes, and what you can do if something is unclear. If your question is not here, reach out through support.

The terms apply from the moment your account is active. Using the platform — including any deposit via DANA, OVO, or GoPay — confirms you have read and accepted the current version.

We post the updated terms here and send a notice to your registered account. Continued use after that notice is treated as acceptance of the revised conditions.

Access and feature eligibility depend on what local law permits in your region. The terms apply equally to all accounts, but availability of specific features may vary by location.

Yes. Contact support through your account dashboard or the in-app message centre and request a data summary. We handle these requests in line with applicable data obligations.

We retain records for the period required under applicable local regulation after account closure. You can ask support for details on the exact retention period that applies to your account.

Payment details used for deposits are processed through the respective e-wallet apps and are not stored directly by mosatoto beyond what is needed for transaction records and verification.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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What You Agree To When You Use mosatoto

Account Security, Data and Your Rights Under These Terms

Data Retention

Cookie Use

Account Security

Right to Request

How to Reach Us About These Terms

Live Chat

Email Support

In-App Messages

Common Questions About mosatoto Terms and Conditions

01 When do the terms apply to my account?

02 How will I know if the terms have changed?

03 Do these terms apply differently depending on where I am in Indonesia?

04 Can I request a copy of the data mosatoto holds on my account?

05 What happens to my account data if I close my account?

06 Are my DANA, OVO, or GoPay payment details stored by mosatoto?

Terms & Conditions

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